Responsible Gaming
Gaming Should Be Entertainment
At Goldenbet Casino, we believe that online gaming should be an enjoyable form of entertainment only. It should never be viewed as a way to earn money, solve financial problems, or as a substitute for employment. Gambling always carries the risk of losing money, and you should only gamble with funds you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years old, or the legal age for gambling in your jurisdiction (whichever is higher), to access and use Goldenbet Casino. We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under 18, or below the legal gambling age in your area, you must not register or gamble on this site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may affect anyone. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Spending more time or money on gambling than intended
- Repeatedly attempting to cut down or control gambling without success
- Chasing losses by gambling more to try to recover money lost
- Lying to family, friends, or others about the extent of your gambling
- Neglecting work, education, family, or personal commitments due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood changes, anxiety, or irritability when unable to gamble
- Using gambling to escape problems, stress, or difficult emotions
- Gambling with money allocated for essential expenses like bills or rent
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Controls
Goldenbet Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly). Once reached, you cannot deposit further until the period resets.
- Loss Limits: Establish a maximum amount you are willing to lose over a given timeframe. When this limit is reached, your account will be temporarily restricted.
- Reality Checks: Enable reminders that pop up at regular intervals during your gaming session to help you stay aware of time and money spent.
- Self-Exclusion: If you need a break from gambling, you can self-exclude from Goldenbet Casino for a period of your choosing (minimum 24 hours). During this time, you will not be able to access your account or place bets.
- Account Closure: You can request permanent closure of your account if you wish to stop gambling entirely.
To access these tools, please log into your account or contact our Customer Support team.
Get Help & Support
If you are concerned about your gambling or that of someone else, help and support are available. The following organisations provide free, confidential assistance:
United Kingdom
- GamCare: Free counselling, support, and information for problem gamblers and their families. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme allowing you to self-exclude from all online gambling operators in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Support meetings for problem gamblers. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Have a Problem, Seek Help Today
Problem gambling is treatable, and support is available. If you or someone you know is struggling with gambling:
- Reach out to one of the support organisations listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use the self-help tools available on Goldenbet Casino to control your gambling
- Consider self-exclusion or account closure if necessary
You are not alone. Help is available, and recovery is possible.